The Professional Wheel Loader Manufacturer and Distributor in China

Here you can find answers to the most frequently asked questions regarding our products, repair service and warranty. If you do not find the answer you are looking for on the following page, please do not hesitate to contact us.

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  • Q: Can my forklift operate on ramps and inclines safely?

    Yes, but with strict precautions. On a ramp, always keep the load uphill — meaning the forks point uphill when loaded and traveling forward. Never turn or travel across a slope. Reduce speed and avoid sudden stops. For frequent incline work, consider a forklift with gradability rating (usually 15–20% for standard pneumatics, higher for rough-terrain models). Check your operator’s manual for the maximum rated slope.

  • Q: My mining dump truck loses power on inclines. What should I check first?

    Start with three things: air filter restriction (clogged filters rob power), fuel supply (check for dirty filters or collapsed hoses), and transmission kick‑down function (adjust throttle cable or sensor). If these are clear, inspect the turbocharger boost pressure and injector condition.

  • Q: Can I use a standard forklift outdoors on uneven ground?

    A:Not recommended. Standard forklifts have cushion tires and lower ground clearance, designed for smooth warehouse floors. For outdoor use on gravel, asphalt, or compacted dirt, choose a pneumatic‑tire forklift with better traction and higher undercarriage clearance. For rough terrain, consider a rough‑terrain forklift with four‑wheel drive.

  • Q: How often should I change the hydraulic oil in my excavator?

    A:Under normal working conditions, change hydraulic oil every 2,000 operating hours or 12 months, whichever comes first. In hot, dusty, or high‑load environments (common in mining), reduce the interval to 1,500 hours. Always replace the return and pilot filters at the same time.

  • Q: How can I get a quick quotation for excavators?

    A：Please provide the model, bucket capacity, engine preference (if any), and destination port via our online form or email. We usually reply within 24 hours with an FOB or CIF price.

  • Q: What's the difference between wheel loaders and backhoe loaders?

    A：Wheel loaders are primarily for loading and transporting loose materials (sand, gravel, coal). Backhoe loaders add a rear excavating arm for digging and trenching. Choose based on whether your primary task is loading vs. multi-purpose digging.

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